We offer a selection of Portuguese handcrafted ceramic tableware. Our collections include plates, bowls, platters, cups, and other unique items, carefully crafted by artisans using traditional techniques.

Yes, our pieces are made using an artisanal process. They are first carefully molded to ensure a harmonious shape, then glazed and hand-painted by Portuguese artisans. Each piece is unique, with slight variations in color and texture that reflect its authenticity and artisanal character.

Our customer service can be reached by email at contact@edelceramics.com or via our contact form on the website. We promise to respond within 24 to 48 hours .

Yes, we have a dedicated offering for catering and hospitality professionals. Contact us for a personalized quote and terms tailored to your needs.

Yes, our products are fully dishwasher and microwave safe . They can also be used in a conventional oven up to 200°C and are resistant to low freezer temperatures. Thanks to their high quality and excellent resistance to thermal shock , our parts withstand temperature variations without the risk of cracking, provided that extreme thermal shocks are avoided (e.g., direct transfer from the freezer to a hot oven).

Yes, we are committed to a sustainable approach by working with Portuguese artisans using natural materials and environmentally friendly techniques.

We deliver throughout the European Union. Delivery times vary depending on the destination: France & Belgium : 3 to 5 working days. Other EU countries : 5 to 7 working days.

Shipping costs are calculated based on the weight and destination of your order. They are displayed when you confirm your shopping cart. Delivery is free for orders over €100, depending on the destination .

France

€9.90, deducted from the refund.

Germany
€11.90, deducted from the refund.

Austria
€11.90, deducted from the refund.

Swiss :
€29.90, deducted from the refund.

Other European countries: Return costs are your responsibility and vary depending on the
country.

Package refused without explanation: We will consider it as a return and will retain €9.90
for shipping costs.

Refunds will be issued within 14 business days of receipt of the returned items in good condition. The amount will be credited back to the original payment method.

Items must be packaged as received, in their original packaging. We will only be able to process a refund if the products arrive back to us intact and in their original packaging.